Faq’s

Pre-registration is a quick phone call between patient and staff. We will confirm your demographics and relay information about the process of arriving at our facility.

Two business days prior to your procedure.

Yes, it is preferred if your ride walks you into the facility so we can confirm their contact information and provide them instructions for the pick up and answer any question they have.

The nurses will give them a call when you wake up from the anesthesia. This will be about 20-30 minutes before you are ready to leave.

Yes, your ride may wait in the lobby, depending on the patient volume, in some cases to facilitate our patients and to avoid overcrowding we may request the rides to either wait in their cars in the parking lot or run some errands and return to pick you up when you are ready to leave.

No, you cannot uber yourself alone, you will need a responsible adult with you in the uber or have an adult pick you up.

Yes, you may take an uber here as long as you have an adult responsible ride arranged to pick you up.

If your child is over 18 or with an adult, they will be able to pick you up.

Contact your insurance’s customer service. Your insurance might be able to provide medical transportation for your procedure and pick you up. Also, as an alternate you can consider Life Trans to give you a ride. The transportation service must be medical.

This depends on your procedure and your Physician office must be able to provide you with the answer. The anesthesia is arranged by your Physician office and an Anesthetist assigned to your care will also be able to explain this before your procedure. Inform the Pre-op nurse on the day of procedure with any question you may have.

It is different from patient to patient and your Physician will be able to explain this to you and answer any questions.

You should expect to be at the VVSC facility for 3 -4 hours, from registration to discharge.

Yes, it is recommended that you leave all your valuables including jewellery at home other than what you would need to pay any dues on date of service, insurance and identification cards.

Yes, you may, there will be a bag under your bed the entire time to hold your clothes as well as your belongings.

You will receive a text message stating your due to DOS, including your any unmet deductible, co-pay, co-insurance, 1-2 business days prior to your procedure as soon as we are able to verify your eligibility ad benefits from your insurance/payer.

This is stating you will not need to pay anything up front because your procedure in case of a preventive screening. If your procedure becomes diagnostic you will need to pay the amount posted. To proceed with the procedure, you will sign a form agreeing to pay that amount if your procedure does become diagnostic. Please note final determination is always made after your insurance has processed your claim and completed their process.

It is power of attorney, when you set up someone to make medical decisions for you if you can’t make them yourselves with an attorney. If you have not done this legally, you will out fill out this section.

Yes, we will need proof of legalization of POA. A copy of the form is preferred.

Give us the information of the closest relative or person in contact with you. In case any emergency happens, we will contact this person.

In the section you may write self. In this case, no one will be notified if something happens to you.

If you are in need of an interpreter, you can either notify your Physician office at the time of scheduling of procedure to place a request or you can reach out to us in at least 48 hours before your procedure is scheduled.

Please note VVSC even though have English & Spanish speaking staff but does not have multi-lingual interpreters on site and it is a third party service and require advance notice to be available for you on your DOS.

The main cross streets are W Charleston Blvd. and S Valley View Blvd. We are off of Valley View between Charleston and Oakey on a side street named Village at VV.

No, you will enter the business park ‘Village at Valley View’ and then you will see the sign for VVSC, VVSC building will be on your left, across Health South Rehabilitation Hospital side street.

You walk into VVSC facility thru the main entrance you will see the Registration counters where you need to check in.

VVSC time of operation.

VVSC Business office hours are 8:00 am to 5:00 pm Mon – Fri and most Saturdays depending on schedule.

However, we are open for procedures as early as 4:45 am depending on the patient scheduled by our Physicians. 

counters where you need to check in.

Our address is 1330 S Valley View Boulevard, Las Vegas, NV 89102

1. You can pick a copy from your Physician office.
2. We can email packet to you on request for you to print and fill out.
3. You may also print the packet from our website which is valleyviewsurgerycenterlv.com. The packet will be under ‘patient forms’.
4. You can also request at the time of registration on your Date of Service/procedure.

Our fax number is (702) 675-4604.

No, we do not receive the schedule from the doctor’s office till about 3 business days ahead of time.

No, we do not provide prescriptions. Your scheduling Physician office should be able to provide that to your pharmacy.

Your Physician office will provide you the arrival time, please follow the instructions provided by your Physician staff regarding your procedure. Only in cases of last-minute change you might get a call from VVSC staff notifying you with any change in schedule based on your Physician instructions.

It is not general it is monitored anesthesia care (MAC). The patient is breathing on their own. They are able to respond to commands but generally don’t remember after the procedure. To relaxed to care.

We can request that the doctor speak with you after the procedure. However, they prefer to speak with you at the follow up appointment as you had sedation and may not recall the details.

Yes, they speak with the physician and ask questions before the procedure. Tell them to let the nurse know about questions they have beforehand.